What We Covered

In this session, we unpacked:

  • The five accidental leadership traps that can hold capable property management leaders back
  • Why rescuing your team creates dependency and turns you into the business bottleneck
  • How to coach problem-solving using the Pause, Ask, Confirm and Follow-up framework
  • How to give clear, constructive feedback using Behaviour, Impact, Standard and Next Step
  • Why your team culture is shaped by the behaviours you repeatedly tolerate
  • How the Load Audit and Tell, Show, Do, Follow-up model create stronger teams and more space to lead

Before you press play:

  • Grab a notebook and pen - you'll want to capture ideas specific to your business

  • Set aside uninterrupted time to focus on the discussion

  • Think about your long-term goals: growth, acquisition, succession or eventual exit

As you watch:

  • Notice which of the five leadership traps shows up most often for you
  • Write down one coaching question you can use instead of immediately providing the answer
  • Identify one behaviour or standard that needs a clear, calm conversation
  • Begin your Load Audit and choose one task to delegate, systemise or automate this week
SLIDES

Where to from here?

 

The Leadership Accelerator

ROUND 3 STARTS 28 SEPTEMBER

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